SHIPPING + RETURNS

SHIPPING

US Shipping is free with any purchase weighing under 10 pounds. (Quilts and some home goods might be more) We base shipping amounts off the weight and size and where you are located (orders ship from Austin). Items are normally shipped via USPS or FedEx within 3 to 5 business days of when the order was placed. However, with items coming outside the U.S shipping can take 14-21 days. Expedited shipping may be available upon request (e-mail us). 

An 8.25% sales tax must be charged for orders shipping within the state of Texas .

 

INTERNATIONAL SHIPPING

Countries we currently ship to are: Canada, Australia, Austria, Belgium, Denmark, Finland, France, Germany, Greece, Iceland, Ireland, Italy, Japan, Netherlands, New Zealand, Norway, Portugal, Russia, Singapore, South Africa, South Korea, Spain, Sweden, Switzerland, United Kingdom. If your country is not on this list and you would like to place an order, please contact to see if shipment can be arranged.

Transit time for international shipments is 3-4 weeks on average. Please note we are not responsible for any customs charges that may be incurred.

RETURNS + EXCHANGES

We have a FINAL SALE policy. However if you do believe you received an item that has a defect..please reach out to us at info@juniperandivy.net. We want to hear from you!